Legal
Privacy policy.
This policy explains how Vicen Software Group collects, uses and protects personal data when you use this website or contact us.
Who we are
Vicen Software Group ("Vicen", "we", "us") is an independent, privately owned group based in London, United Kingdom. We are the data controller for personal data collected through this website. You can reach us at info@vicensoftware.co.uk.
What we collect
Contact enquiries. If you email us, we receive your name, email address and the contents of your message. We use this only to respond to your enquiry and, where relevant, to progress a conversation about a potential acquisition or partnership.
Website analytics. With your consent, we use Google Analytics to collect anonymous usage information such as pages visited, approximate location, device type and how you arrived at the site. This helps us understand how the website is used. Google Analytics sets cookies on your device; these are only loaded if you accept cookies via the banner shown on your first visit.
We do not sell personal data, and we do not use it for advertising.
Cookies
This site uses a small number of cookies. A preference cookie remembers your cookie choice so the banner is not shown on every visit. If you accept analytics, Google Analytics sets cookies (such as _ga) to distinguish visitors anonymously. If you decline, no analytics cookies are set.
You can change your choice at any time by clearing your browser's stored data for this site, after which the banner will appear again.
Legal basis and retention
We process enquiry data on the basis of our legitimate interest in responding to you and, where discussions progress, taking steps towards a potential contract. Analytics data is processed only with your consent. Enquiry correspondence is kept only for as long as needed for the purpose it was sent, after which it is deleted.
Your rights
Under UK data protection law you have the right to access, correct or erase your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, contact us at info@vicensoftware.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page. Last updated: October 2026.
